Driving Well being Fairness with Expertise

Well being fairness is outlined as the flexibility to meet our human potential in all facets of well being and well-being. It goes past entry to care. Well being fairness encompasses medical, psychological, social, emotional, bodily, and religious well being, and is influenced by social, financial, and environmental elements.1

Healthcare organizations have a crucial function to play in well being fairness, as they don’t seem to be solely liable for delivering care, however may also be advocates for change throughout the clinician group and the populations during which they serve.

Research estimate social, financial, and environmental “drivers of well being” (also called social determinants of well being) can account for as much as 80% of well being outcomes, whether or not constructive or unfavorable.2 Discrimination and bias can typically trigger these drivers to be unfavorable, making it tough for traditionally marginalized and low-income teams, or for these with disabilities, to attain general well-being.

Whereas poverty and lack of entry have lengthy been boundaries to well being fairness around the globe, the pandemic has solely exacerbated the issue and highlighted the true depth of inequity.

Research have proven that COVID-19 disproportionately impacts traditionally marginalized and low-income teams. This has led to poorer well being general than in different elements of the inhabitants.

COVID-19 additionally negatively impacts these with disabilities, pre-existing well being situations, and illnesses, by limiting community-based and at-home care alternatives and suicide prevention assist.3

Well being fairness is among the best challenges of our time, and it’s of crucial significance that healthcare organizations, governments, and the higher healthcare ecosystem come collectively to innovate, collaborate, and drive significant change, collectively.

Nobody individual or group can resolve for well being inequity alone. It’s our collective accountability to work towards systemic change. In partnership with their communities and trusted digital well being expertise companions, healthcare suppliers can transfer the needle on an equitable healthcare future for all.

Digital healthcare initiatives across the following components of care fairness are on the core of making an equitable supply mannequin:

  • Bettering care entry: Care ought to be accessible wherever, at any time, in any language, affordably, and in a well timed method
  • Bettering care course of: Prevention, intervention, and post-intervention processes, together with notifications and reminders of screenings, assessments, and vaccinations – enhancing diet, wellness, sleep, security, and training are additionally crucial
  • Bettering supply of care: Leveraging current sources in new ways in which allow the very best medical outcomes

However the place ought to healthcare organizations start? Which workflows ought to be prioritized? First, they have to combination and analyze knowledge to know the state of well being fairness throughout the group they serve. As soon as they’ve a deep understanding of the present state, they will start to map a plan, with expertise getting used as a crucial instrument to drive fairness initiatives. Organizations should additionally search dedication for change from their complete workforce – from the very best ranges of management to these in direct contact with sufferers.

One foundational element that healthcare organizations should additionally think about is the baseline of connectivity inside their communities. For expertise to successfully drive equitable entry to care and in the end well being fairness, we should enhance connectivity to the web and educate on primary digital literacy. Globally, 37% of the world inhabitants (2.9 billion) stay unconnected.4

Entry to expertise has enormously elevated globally prior to now many years, however progress has not been even. Solely when folks have equal entry to connectivity can we totally make the most of expertise to interact communities and energy higher well being outcomes.

As soon as related, digital front door technologies may also help broaden well being training and put info within the fingers of sufferers quicker. Proactive affected person engagement ought to be within the affected person’s channel of desire (be it voice, video, or textual content), main to raised engagement and extra inclusive care supply.

Collaboration applied sciences like Webex Instant Connect can convey care to distant and underserved populations by eradicating the barrier of location. Actual-time translation companies could make these digital consultations extra accessible.

EHR-integrated collaboration instruments seize knowledge on life-style, drivers of well being, and medical info that may be searched and proactively acted upon, thereby enhancing engagement, frequency, and remedy adherence.

When paired with wearables like RealWear, Webex Expert on Demand can convey crucial coaching and data share to distant places the place surgical procedures or specialists weren’t beforehand obtainable.

For these residing with developmental disabilities, expertise like distant monitoring, sensible notifications, alert companies, and sensible system integration will present in-home assist and permit for autonomous living.

Now’s the time for us to come back collectively as a worldwide society to unravel for the systemic inequity that exists inside our healthcare techniques. We have to drive progress and innovate to additional constructive well being outcomes, equally.


  1. Mobilizing toward health equity: Action steps for health care organizations, Deloitte
  2. County Well being Rankings & Roadmaps, “County Health Rankings Model,” accessed April 5, 2021; The Nationwide Academies of Sciences, Engineering, and Medication, Communities in Action (Nationwide Academies Press, 2017)
  3. 2021 Progress Report: The Impact of COVID-19 on Those With Disabilities, National Council on Disability
  4. Facts and Figures 2021, The International Telecommunication Union (ITU), the United Nations


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